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Customer Relationship Executive

Published on 27.10.2020

Company

Website : https://www.unilever.co.id/
Industries :
Marketing, communication, media
Health, pharmacy, hospitals, medical equipment
Transport, logistics, postal services
Job ads : See our Job Ads
Unilever is a British-Dutch multinational consumer goods company, headquartered in London, United Kingdom and Rotterdam, The Netherlands.Unilever... read more

Job Ad & Profile Description

Position : Customer Relationship Executive

We are looking for an earnest Relationship Executive to initiate and nurture steady, mutually beneficial relationships with our clients.

As a Relationship Executive, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their objectives.

You should also make use of CRM software to document your progress, which ought to be accessible to pertinent internal divisions. 

Duties:

  • Meeting with potential clients to gauge the utility and viability of prospective working relationships.
  • Ensuring regular contact with existing clients to maintain our company's presence.
  • Repairing disengaged or fractured relationships.
  • Conducting in-depth needs assessments to better understand each client's requirements.
  • Identifying a range of our offerings that could meet the goals and values of each client.
  • Proposing and deliberating potential solutions in consultation with clients.
  • Prompting clients to upgrade their existing packages and to purchase additional offerings.
  • Settling clients' concerns in a swift and professional manner.
  • Harnessing internal relationships to better address clients' needs and to maximize our profits.
Required profile for job ad : Customer Relationship Executive
  • Experience required in a related field
Job criteria for job ad : Customer Relationship Executive
Job category :
Purchases
Sales
Services
Industries :
Consumer goods
Distribution, selling, wholesale
Industry, production, manufacturing and other
Employment type :
Permanent contract
Region :
Ashanti - Brong Ahafo - Central - Eastern - Greater Accra - Northern - Upper East - Upper West - Volta - Western - International
Experience level :
Less than 2 years
Educational level :
HND
Number of Position(s) : 2

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