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VXP Associate

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Published on 18.10.2019


Distribution, selling, wholesale
Marketing, communication, media
Services other
Transport, logistics, postal services
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Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa... read more

Job Ad & Profile Description

Position : VXP Associate


We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey!

Main responsibilities:

  • Maintaining a positive, empathetic and professional attitude toward vendors at all times.
  • Responding promptly to vendor inquiries.
  • Communicating with vendors through various channels (phone, email, social media)
  • Acknowledging and resolving vendor complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the VXP process.
  • Ensure Vendor satisfaction and provide professional support to all vendors.
Required profile for job ad : VXP Associate

Required Skills & Qualifications

  • Higher National Diploma, First Degree or equivalent.
  • Ability to stay calm when vendors are stressed or upset.
  • Juggle with data and proficient with report presentation
  • Experience working with customer support

We offer:

  • A unique experience in an entrepreneurial, yet​​​​​​​ structured environment
  • The opportunity to become part of a highly​​​​​​​ professional and dynamic team working around the world
  • An unparalleled personal and professional​​​​​​​ growth given the challenges that we propose you to take
Job criteria for job ad : VXP Associate
Job category:
R&D, project management
Consumer goods
Distribution, selling, wholesale
Import-export business
Services other
Transport, logistics, postal services
Employment type:
Permanent contract
Region :
Greater Accra
Experience level:
2 to 5 years
Educational level :
Number of Position(s):4

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