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VXP Associate

Published on 07.07.2020

Company

Website : https://group.jumia.com/
Industries :
Marketing, communication, media
Distribution, selling, wholesale
Services other
Transport, logistics, postal services
Job ads : See our Job Ads
Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa... read more

Job Ad & Profile Description

Position : VXP Associate

We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey!

Main responsibilities:

  • Maintaining a positive, empathetic and professional attitude toward vendors at all times.
  • Responding promptly to vendor inquiries.
  • Communicating with vendors through various channels (phone, email, social media)
  • Acknowledging and resolving vendor complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the VXP process.
  • Ensure Vendor satisfaction and provide professional support to all vendors.
Required profile for job ad : VXP Associate

Required Skills & Qualifications

  • Higher National Diploma, First Degree or equivalent.
  • Ability to stay calm when vendors are stressed or upset.
  • Juggle with data and proficient with report presentation
  • Experience working with customer support

We offer:

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional​​​​​​​ growth given the challenges that we propose you to take
Job criteria for job ad : VXP Associate
Job category :
R&D, project management
Sales
Services
Industries :
Consumer goods
Distribution, selling, wholesale
Import-export business
Services other
Transport, logistics, postal services
Employment type :
Permanent contract
Region :
Greater Accra
Experience level :
2 to 5 years
Educational level :
Bachelor
Number of Position(s) : 4

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