CV Profile No.103555

I follow up on sales and operations together with the MD. I manage and maintain the MD’s diary and administration. Filter emails highlight urgent correspondence and print attachments. Organize documents and emails into the appropriate folders. I also deal with appointments, customers questionnaires and local administration. I ensure busy diary commitments, papers and travel arrangements are managed effectively. Conducting weekly diary meetings with the MD to discuss upcoming engagements, operations and sales schedule. Coordinating travel, visas and accommodation requirements in connection with others and ensure arrangements in place for the MD match his requirements. . I attend meetings on behalf of the MD. I am in charge of the procurement processes and support the commercial and logistics department. I liaise with all the other departments to make sure that work is done on time. I ensure that the MD is fully briefed on, or prepared for, any engagements he is involved in. Keeping and maintaining an accurate record of papers and electronic correspondence on behalf of the MD. I prepare correspondence on behalf of the MD. Minute general meetings as required and complete research on behalf of the MD. I ensure that guests meeting with the MD are well taken care of. I am also responsible for our francophone suppliers. I liaise with the freight forwarders in the francophone countries where we have suppliers and track till our goods arrive at its destination.

As a complaint officer, I received and entered all complaints from our clients and service providers and also helped to find solutions to their problems. Thereafter, I report to the Operations Manager or the Marketing Manager all the complaints and how they were solved. As a Marketing Executive, I assisted in planning, implementation and control of marketing operations of the company. I also scheduled meetings for presentations and follow ups. In addition; I identified new markets and introduced the company’s products to prospective clients. I also assisted in developing business partnerships and strategic alliances. Finally, I carried a periodic statistical evaluation and analysis of membership.