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Profile details
Job category searched
» IT, new technologies
» Marketing, communication
» Sales
» Services
» Call centers, hotlines
» IT, software engineering, Internet
» Industry, production, manufacturing and other
» Services other
» Social, public and human services
Professional Experience:
Registration Officer
National Identification Authority (NIA)
12.2019 - 09.2020
Record an Applicant’s personal biographical data on the prescribed National Identity Card Application Form in adherence to specific data, recording processes and procedures.
Assist Applicants to generate GPS/digital addresses using a smart mobile phone and other electronic devices.
Customer care executive
iSON(MTN)
Since 03.2022
Make product recommendations or services to customers base on their needs and preferences
Secondly, Ability to provide relevant information to customers/ clients and upselling products and services. And again, Handle customers complaint , provide appropriate solutions for customers, follow up to resolve any issue the customers experience.
Furthermore, Handles incoming calls or inquiries from prospective customers or clients.
Responds to customer inquiries by understanding inquiry, reviewing previous inquiries and responses, gathering and researching information, assembling and forwarding information, verifying customer's understanding of information and answer.
Skills
Excellent at using proven methods and cutting-edge technology to successfully cut costs, streamline operations and increase productivity.
Patient communicator able to motivate others toward accomplishment of collaborative goals.
Possess detailed knowledge on corporate Ghana policies, quality standards, requirements for industry and state regulations, and the operational issues of the public/private sector.
Education . College
IT System Engineering
IPMC College OF Technology
03.2016 - 05.2018
I’m certified in the profession of IT System Engineering (Hardware and Networking).
Make sure an organization's computer systems are functioning and meet the needs of the organization
Languages
english›fluent
More information
immediately
Greater Accra
Awoshie
Permanent contract
16.03.2023
20
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