-Coordinates sales activities(presentations, prospecting) - -Draws up sales plans for team. -Identifies networking opportunities, sales conferences and events that would provide positive impact to the sales bottom line in assigned sectors -- Draws up proposals, pricing and payments terms with clients -Develops and manages accounts and maintains strong relationships with key customers -Ensuring all sales processes are followed
-Draw up budgets;manage competitive pricing,market analysis; analyzing sales figures
10.2008 - 07.2016
Call center agent
Montran-Mtn
-Call Centre Agent
-Delivered world class customer service practices and ensured adherence to and maintain professional standards -Took and forwarded customer queries and complaints to be resolved in a timely manner.
–Provided fast and Accurate information to customers on phone -Supplied customers with information on new and existing products and services -Gave information back to into the company on interactions with customers and customers feedback.
-Responded to emails,answering client questions about the products
11.2012 - 07.2013
Marketing officer
21st century construction
-Marketing Executive(part time) -Look for prospective buyers -Presented offers to buyers for considerations -Prepared documents such as purchase purchase agreement, representation contract, deeds and leases
-Acted as an intermediary in negotiations between buyer and company, representing the selle
11.2005 - 08.2006
Stores Assistant
Ghana health service
Planned and performed works that involved ordering, receiving, inspecting, returning, unloading ,delivering and maintaining a perpetual inventory of forms, office supplies -Kept records and maintained inventory control, cost containment and assured proper stock levels - Procured hospital consumables and non-consumables and laboratory equipment
Skills
Sales management, sales prospecting,customer service,communication skills,public speaking,call center management
Industries: Banking, insurance, finance - Call centers, hotlines - Education, training - Marketing, communication, media - Social, public and human services
Education:
10.2013 - 06.2017
INFORMATION STUDIES WITH SOCIOLOGY
UNIVERSITY OF GHANA
Languages: English (good level) & French (beginner)
Skills:
'Good listening skills', 'Computer literate both software and hardware', 'Good analytical skills', 'Great persuasive Skills'
Ability to do multiple tasks with little difficulty; Good researcher and analytically groomed; Good negotiation skills with the ability to plan and manage resources; Highly...